Why use it?

It is business orientated.  Whether you're a one-man business, SME or a corporate, you do not need the traditional technical savvy to run and maintain your CRM functions.  You can focus solely on enhancing business.  Yet, based on Linux software, the architecture and quality of the NEBULA CRM Server will pass the scrutiny of even the most critical IT manager with flying colours.

The common perception is that using LINUX based software means the increased cost of constantly contracting external LINUX skills just to keep your system running.  With the NEBULA CRM Server, we've built the expertise right into the software.

Here's more interesting news.  You don't have to change your whole company's desktop environment to LINUX.  The NEBULA CRM Server integrates seamlessly with any other modern operating platform, meaning no disruption to your daily business.

Features include:

• Manage leads from creating them through to converting them into opportunities, accounts or contacts.
• Associate opportunities with accounts, contacts, activities, and other modules.
• Track all accounts and related contacts, opportunities, cases, activities and other details from a common repository.
• Specify parent-child relationships between accounts and their subsidiaries or other divisions.
• Attach customer-specific documents to accounts for a quick reference.
• Create the hierarchy of contacts within a company for better coordination.
• Store all the details of customer meetings and calls and manage daily tasks.
• Drill-down the dashboards by time and opportunity stage.
• Instantly create quotations and convert it to invoices.
• Manage basic product inventory and monitor stock levels.
• Field customisation is easy: create custom fields/pick lists as per your business requirements.
• Customise tabs using drag & drop so that modules that are not relevant to sales process can be hidden.
• Advanced, yet easy web-based report building is a standard feature.

Security management is straight forward and allows the defining of team roles as per your organisation structure, access control to modules according to the user's roles and the archival of the login history of each user for better auditing.

Added functionalities:

CRM MailRip

We implemented a data communication system on top of the CRM, allowing e-mail integration into the CRM.  Send a e-mail to your client, CC it to the CRM server and it will automatically be added to the Account or Contact in the CRM

Customer interface

Allowing your customers to maintain their own data can be important to maintain data currency.  We develop a simple web interface for clients to access their own information, allowing them to updated selected data. or even fill in the blanks you require to keep in touch with them.

XML.Tricorder

An XML interface into the CRM back-end database is key for further development.  We offer a web call/XML interface so that your developers can access information directly from the CRM database back-end in any language.  By catering for your future development needs, this CRM can truly become the Customer Data Core of your business, and all other systems can feed from it.

View more screenshots

Additional technical info:

To ensure an open standard and ease of future development, the NEBULA CRM Server also includes the following essential software:

• Web based system administration
• File server - MS Windows networking compatible
• Print Server - MS Windows networking compatible
• Mail server  + Spam assassin
• Cache server
• Apache web server
• PHP and Perl web scripting environment
• MySQL Database + Management console